My satisfaction with Penny and AquasCorals started the moment my package arrived via FedEx and I noticed the handwritten note on top of the package kindly asking the driver to keep the package in the front with them and away from extreme cold and heat. Shipping from Maine to Key West in January made this critical. Everything arrived nicely packed and healthy. I couldn't be more excited about the Mandarin's. They're healthy and took to my tank immediately. Penny followed up on the delivery and offered her assistance moving forward. Do yourself a favor and purchase from AquaCorals. Penny will see to it that you have as great an experience as I did.