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Local Customer Tanks & Testimonials
 

 

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Hi Penny;
I received your e-mail concerning your sale, and the bubble anemones. Also noticed the article on the bristle worms. Even recognized my strain in one of the pictures! It was comforting to see a pic of the strain I have, as now there is no doubt of what I have in my tank.
 
"...Will definitely be back sometime in the near future though. It is comforting to know however, when someone buys from you, the transaction does not end there, but you are willing to baby sit us through the learning curves.

Thanks again for everything you do for your fellow aquarist.

Sincerely,
Joe Barbee
Milford, ME


Hi Penny~
I came in to your store a couple of months ago for the first time with my kids (who loved looking at your tanks) looking for something to fatten up my mandarin goby.  You suggested PE Mysis and I cannot express how grateful I am to you for recommending the mysis.  My mandarin, who was very emaciated when I purchased him from PetCo, is now a fat, happy little butterball.  All of my other fish have improved, as well.  I thought they were all doing fine, as I fed them a varied diet of San Francisco Bay foods (Marine Cuisine, Emerald Entree, Brine Shrimp and Butterfly and Angel food) and they all seemed to be happy little fish, with the exception of the goby, who was not doing well from the first day I brought him home.  Now...the change is just amazing in all of the fish.  Their colors are more vibrant, they are all more active.  My Blue Tang has doubled her size since I started feeding the mysis.  The only change I have made is feeding the mysis and again, I am so very grateful for the recommendation.

"...We will be getting a larger tank (at least 125 gallons) when we redecorate our living room in a few years and at that time I will be certain to come to you for all of my livestock and live rock purchases..."

Again, thank you, thank you, thank you!!!  You've absolutely secured a customer for life with me. 
Rachael Robbins

Augusta, ME


Hello Penny,
Thank you so much for all your help and the tour of AquaCorals yesterday. You are really fun to be around and you can tell you love your fishies! Your store is so nice and clean and all the fish and corals were thriving. My tomato clown LOVES the bubble tip anemone. He hasn't left it since I put it in the tank! It's so fun to watch him "snuggle" the BTA.
Thank you again and the metallic orange mushroom is so awesome! SO glad I did get it...haha
I hope to visit again soon! And maybe pick up some more seahorses in the future ;c) haha
 
Kind Regards,
 
Nathan
Bristol, Maine

Hi Penny,

     I just wanted to thank you for taking the time to show Abby and I around yesterday.  What an eye opening experience for both of us.  I could tell that you really love what you do.  In today’s world, no one ever seems to take the time like you did to explain things like you did.  I really appreciate you showing and letting Abby touch different corals and cucumbers.  I would like to say that maybe someday we will have a tank that we bought from you.  Until then, I will continue to let everyone know about what a great store you have.  Good luck in the future and have a great day.
Thanks again,
Tony

Hello Penny,
Barry & Michele here from P.E.I. We had a great trip home. Thank you so very much for all your info while we were there.  We left you $29.00 but you could have sold me $100.00 worth of fish, but you didn't.  Shows you really care, I thank you .  I would love to have a setup like yours some day? You never know!!!.

"(tank upgrade instructions) ...I know you said all this when we were there, but I was in to much of a daze with all the sights for it all to sink in.
Thank you again,
Barry & Michele

P.E.I., Canada


Hey Penny,
Just wanted to let you know despite the 2 hour ride home the tangs are doing excellent.  They became buddies instantly and my clownfish swims around now with them.  The tank looks amazing now.  I'll send some pics soon.

Jared
N Waterboro, ME


Subject: todays trip 

Thanks again Penny. You are such a great help and the snails are all doing their jobs well. I really appreciate everything that you do for us and we can not be happier that we found you. Thanks again for everything and we will definitely be back soon.
Chris and Stacey Shaw
Readfield, ME

Subject: Many Thanks

Hi Pen,

 

Wow what a night, I just wanted to thank you again for being so awesome and helping me save "Romeo" my seahorse. Who would have thought we could be so attached. If you hadn't taken the time to call me back, I don't think he would have survived. I was so scared, I have never preformed surgery on a seahorse, or anything else for that matter. I followed your directions, and with a needle removed all the air bubbles from his pouch. I still can't believe I did it. Wow!

Oh, and by the way, The aptasia in the seahorse tank is now official GONE since I purchased the Lemon peel Angel.  Now my 46 gallon has the same problem, so I will be in to purchase one for the other tank.

 

Thanks for all you do!

 

Kelly
Burnham, ME
Notes From Penny:  Kelly used the blunt end of a needle to gently open the seahorse pouch to evacuate the gas bubbles.  If you have a seahorse that has GBD (Gas Bubble Disease) please contact me & I'll be more than happy to help you remedy it.


"... I also want to say thanks again for taking care of me on this situation, I consider it above and beyond in the range of customer service, I truly appreciate it. I cant wait to come down again to see what else you've gotten in since my last visit.
Thanks,

Erick
Bangor, ME
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I really want to thank you for taking the time to give me all that helpful information and point me in the right direction starting in this awesome
hobby. The trip was totally worth the drive!!

Eric
New Hampshire
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Subject: Aiptasia Anenomes
 
Hi Penny, 
I wanted to let everyone in on my experience and the great outcome from finding your store on line.  I have a 75 gal tank, have had it for around three years and started to notice things finally growing out of my live rock I was so excited until they were everywhere in the sand, all over my rock, and three of them were huge!  I e-mailed Penny and very quickly she responded to tell me they were aiptasia and they were very bad.
 
Penny suggested I purchase a Lemon peel Angel.  I brought one home thinking no way would this one fish take care of my HUGE problem.  Within 2 weeks all the aiptasia are gone except the 3 big ones that I have thought about injecting but the angel seems to be picking away at them, so I might wait and see what happens.  Thank you so much for the great advice Penny!  I am a new comer to Aqua Corals and have really enjoyed talking with you and just looking at your beautiful tanks.
 
Thanks again
Leaslie
Wiscasset, ME

Subject: Lemon Peel and Aiptasia

Hi Penny, 
Just wanted to say,
 thank you for your advise on the Lemon peel Angel. Like Leaslie, I too had a problem with aiptasia. After the first couple of weeks I didn't see any difference, and didn't think it was going to work.  However, today when I was cleaning the tank, they were almost gone. It seems that Mr. Lemon Peel has munched most of the pesky aiptasia away.  I still have a couple of large ones in the tank, but the smaller ones are gone and I am confident that he will clean up the rest of the problem.  Thanks for all you do!

Kelly
Burnham, ME


Happy 1 Year Birthday!  Customer Tank:  Tom & Dawn's 90 Gallon!
I am proud to feature this tank.  Setup using the AquaCorals "recipe" Tom & Dawn's tank has blossomed & "grown" in just a few months.  Click on any of the pictures to see a larger, more detailed version.


3/07 - Newly set up.  Only 2 coralline "seed" rocks.
 


6/07 - In just 3 months!!

4/08 & what a beautiful transformation & gorgeous reef tank!  Tom & Dawn's tank is a true testament to the success of this system as well as to their personal commitment to it.

Congratulations Tom & Dawn & Happy Birthday!  :c)


Subject: Thank You 

Penny,
I just wanted to send you a quick email to say thank you.  My wife and I were very impressed by you and your store.  It is nice to see a store owner care for their live stock as much as the people purchasing it does.  Unfortunately that is not always the case in your profession.  The Xenia is doing great.  Opened immediately once in the tank, and has since attached itself to the rock is was placed on, and the snails...  Their never ending appetite is amazing.  They will have the tank spotless in no time.  Again thanks and we are looking forward to seeing you again.  You and your store are well worth the trip.

Aaron & Rachel
Berwick, ME


Subject: Xenia Split

Hi Penny,
I came back to Bangor today after visiting my parents & stopped into the office and my Xenia is now two Xenia's! It's amazing how quickly this Canary Coral has grown. Everything's looking really nice. ... I was in Portland this weekend and checked out another reef/saltwater store. The corals were bleaching or bleached, some of the fish were not healthy (or reef safe),  one tank had two huge Aptasia's growing in it, and the way the water was circulated was leaving bubbles all over the coral, many of the corals were dying, they had a what would have been a beautiful pink hammer coral that was down for the count. There were so many customers in the store buying things left and right. This experience made me aware of the knowledge I have gained since being introduced into this hobby, following your advice and learning from your experience has made me a more knowledgeable  consumer, and a more competent reefer. I want to express my thanks for the help and wisdom you've shared with me as my mentor.
Have a great week,

Scott M.
Old Town, ME


Thank you for the opportunity to share my experience regarding starting and maintaining a saltwater aquarium. I have been in this hobby for almost five years and I'm hooked. Initially, I went the unconventional route of reading, gathering information on-line, and purchasing corals/fish at Pet Shops along with on-line not knowing Penny was available to assist me.

My first meeting with Penny was information, reassuring, and comforting to know I could turn my failures into success. She was so knowledgeable and so accessible to me. I have been working with Penny for well almost four years and have been extremely successful with my current corals and fish tank.  Television is a thing of the past. I love sitting in front of my fish tank for hours enjoying the fish and admiring how beautiful the aquascape is.
Penny is more than an expert at saltwater aquariums. She's a friend. Thank you for helping me be confident and successful in this fun hobby.
Sincerely,
Johnna Bowen
Benton, ME


Title:  Fish Color vs. Food Quality

 Hi Penny,

I’ve always fed my tank the foods that you’ve recommended.  I used to feed them a mixture of Mysis shrimp, cyclopeeze, and formula two flake.  After my last visit to you, I replaced the mysis with PE Mysis.   Until recently I always bought my fish in groups and I’ve only bought fish from three different sources.  The fish I’ve bought from you have always been beautifully colored in your tanks and they continue to maintain their colors months after I’ve brought them home.  Some time ago, I purchased a pair of oscellaris clowns from another location.  They looked great, healthy, they acclimated well, and they were eating well.  The smaller one never really adjusted to it’s new surroundings and after a month of increasingly timid behavior, it died.   A few months ago I bought my remaining clown a new buddy from the same store that the pair originally came from.  When I was in the store,  this new little guy looked great.  His color was good, fins, behavior, eating, so I brought him home.  After he acclimated and I released him,  he headed straight down for the frogspawn that my established clown is hosting  and guess who came out to greet him.  Aside from the fact that it was one of the cutest moments I’ve seen in my tank when the established clown came swimming up and did a body twist like I never saw before to say “Hey buddy”, it was then that I noticed that the new clown was such a pale orange in comparison to my established one that I was almost worried.   To make a long story a little shorter….Today they are both a beautiful deep orange.  They look today like they came from the mother instead of looking like different species when they first met up.

 Thank you for recommending high quality food, but even more important than that.. Thank you for feeding your fish the same high quality food you recommend even though it’s more costly instead of cutting corners.

Thanks as always,
Paul


Hi Penny,

Can you believe that almost a year has passed since I first walked into your shop? It was Labor Day weekend that I had set up a saltwater tank with no knowledge of how to do so. I had visited your shop many months prior to that, but hadn't convinced myself to take the plunge yet. It was on my mind though, that's why I got it going on Labor Day. Then I  decided to take a little trip to see your place. That was the beginning of my reef addiction for sure! !!!! I remember clearly when I told you how I had my sand placed in it, you said I had it backwards. I had coarse on bottom and fine on top You said fine goes on bottom-coarse on top. I was so ticked that I hadn't come to you sooner. I had worked all day getting it set up wrong. haha. So, reluctantly, I went home, drained it, took out what seemed to be a ton of sand, removed all of the rocks, put it all back correctly. got the sump set up, hooked up the overflow box (another one of your suggestions when I was there) and away we went again! Only this time, it was right. It worked and I have a beautiful tank to show for it. I may have ignored someone else, but the appearance of your shop with its beauty and comfy atmosphere made me feel so good that I wanted to have a tank of my own that made me feel that way.  And now I do. My husband was sold on your ideas from the beginning. He said that your shop was so beautiful that it was apparent that you knew what you were doing and that we should listen to you.  Since then I've had some beautiful corals from your shop and many I've split, many have grown so much that I had to set up a new tank. Ya right! Had too?? This hobby has truly consumed me. Its the best hobby I've ever had in my life. I enjoy it every day and never get tired of looking at it or taking care of it. I faithfully do 10% water changes every week .My tank perimeters are always perfect and the water is always crystal clear. I wouldn't have this beautiful tank if it wasn't for you, your advice, helpful hints, know how and most of all your patience.  You taught me how to set a tank up that would remain stable and beautiful for years to come.   I now have one beautiful tank and another heading in that direction.

See you soon!
Thank you so much.

Glenda Knowlan
Wayne, ME


I really appreciate your attentiveness and care to your product and service.....it is unfortunately a rarity these days. It sounds like you love this hobby as much as I do and can relate to how important it is for me to succeed....

I will speak to you soon.....thanks again Penny.

Brian, New Jersey


Subject: Kent RO filter

Hi Penny,
When I was setting up my reef, I went with all of the equipment you recommended with one exception.  I decided that I could save some money if I bought an RO/DI filter on EBay instead of getting the Kent Ro filter that you recommended.

As my reef settled down from all the cycling and expected initial algae blooms etc, I seemed to be contending with much more algae, planaria, and cyano than I should have.  I wasn’t overfeeding, lighting was appropriate, I added an additional powerhead to eliminate flow as a potential cause, and finally I had my water tested for TDS.  The output of my DI was reading 33 TDS.  DI should be at zero and RO should be far below 33 itself.

I finally listened to you and bought a Kent RO filter.  I haven’t tested the TDS of the new RO, but I don’t have to.  The difference has been more apparent with every weekly water change I’ve done since.   Algae growth has slowed to the point now that it’s not growing back where I remove it from.  I have not had any cyano trying to take hold since the first new Ro water change.  The top of my sand is staying much cleaner with each change.  The coloring of the sand bed against the glass is becoming much less pronounced  again with each change.  The growth of green on the inside of my glass has slowed considerably as well.

In short, as you said, the Kent Ro filter made a huge difference.  Trying to save that money up front was certainly not worth it with all the additional work and aggravation over the past months.   Thank you for recommending top quality products like this! 
Thanks
Paul - NH


To: 'Penny - AquaCorals'

Hi Penny,

I just wanted to share a quick update with you regarding my reef.

I’ve crossed the 5 month mark and things are going quite well, really. My buddies in the reef have survived a few power outages over the winter and everyone is looking happy and healthy. I have to thank you for the confidence to overcome my latest two challenges. The first was Cyano bacteria. Hopefully anyone with a new reef will believe you when you tell them that they can expect many forms of algae and bacteria outbreaks within the first year of their reef. Cyano may be the most trying between visible patches and required maintenance.

As you told me, low flow is a major contributing factor to cyano. In addition to your recommended scrapings/siphons/nettings of the cyano, I added an extra powerhead and again at your recommendation left the lights off completely for two days and I have not seen cyano since then. As I read forums etc about the hobby, that is a huge victory and I only did what you recommended. Thank you.

The next scourge is red flatworms. I have to admit that I panicked when I first saw them. I wanted to pull the rock I saw them on, get natural ‘feeders’, quite frankly the day I first saw them, I may have done anything, whether it was the right thing to do or not….

The advice I got from you was to relax. Go figure!

You told me that these little guys aren’t really the scourge they are made out to be. You told me to maintain my 10% weekly water changes, siphon any of these critters I could see, and stay the course. Ha! Imagine that I’m the skeptic, but wetwebmedia completely agreed with you. They mentioned potential natural predators but they may have also threatened my existing reef population, so even though they were all included in my initial email to you, they were all excluded from the fix.

Patience became the mantra.

This wasn’t new. The months it took me to build my system proved that nothing worthwhile would come quickly. You told me to stay on course with my weekly 10% water changes, siphoning of the red flatworms as possible, and run carbon and phosphate remover hard.

The next step, I think makes a huge leap of faith that starts at the beginning of the reef.

What do I know? The answer to that is Nothing.

One of the huge reasons that I built a reef according to Penny’s specifications is that Penny is right. I don’t know better than her, If I want to start a reef that builds it’s success on what Penny has seen, Then when Penny says be patient, I’m patient!.

My red flatworm population recently reduced by 2/3 with no action on my part but regular water changes and siphoning and attention to water parameters. I was doing just this and overnight the flatworms reduced by 2/3 easily. They are still there, but what Penny told me, that my patience would be rewarded, is true.

As always , I’ll keep you posted.

Thanks
Paul, NH
PS...
Methods are just methods, methods and in a science of opinions, one is as good as another.  I’ve yet to find a true mentor besides you.  Every lfs has their prescribed ideal system, but do any of them give the bottom line like you do in your  “Tips for beginners”?  Of all the ‘stuff’ I read online before I started building anything, nothing made more sense than that.   That set the hook.  =)
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