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Livestock
Shipping & Delivery Schedule:
I ship Livestock Wednesday &
Thursday each week. I will ship Friday if Saturday
Delivery is requested. In some cases I can ship Monday
& Tuesday but prior arrangements MUST be made with me BEFORE
placing an order.
E-mail me to inquire about a specific Monday or
Tuesday ship date.
|
Orders Received by
5pm EST |
Will
Ship |
Will
Arrive To You On |
|
Thursday
through Tuesday |
Wednesday |
Thursday |
|
Wednesday |
Thursday |
Friday |
|
Any day
requesting Saturday delivery*** |
Friday*** |
Saturday*** |
Livestock
Shipping days are Wednesday & Thursday.
***Saturday Delivery is available if you request it
in the “Additional Information/Ask for Saturday Delivery”
section of the checkout form. Saturday deliveries will ship
Friday & will incur an additional $15.00 Saturday Delivery
charge. Add $15.00 to your order total as it is not
automatically included in the shopping cart.
Orders ship
via FedEx Priority Overnight Service at a 50% Discounted
Rate with No Box or Other Hidden Fees! Priority
Overnight Service will get your order to your door quicker &
most times by 10:30 am. It only costs an average of $5
more than Standard Overnight. This
price difference is minor compared to the potential for loss
by shipping standard overnight which extends the shipping
time. The health of your livestock is my primary
concern.
When
Your Order Is Received:
I will e-mail you & confirm your order has been
received. I will alert you if any items in your order
are no longer available for shipping (which rarely happens).
It is your responsibility to watch
your e-mail for communications from me as well as
to make sure your e-mail accepts my messages (be sure my
messages don’t go direct into your bulk or junk e-mail
folders!).
Your
shipping information will be e-mailed to you as soon as it
is available but no later than the day it ships.
NOTE: In the rare
event my e-mail messages do not reach you (due to spam
filtering, internet interruptions etc.) expect your order to
ship as normal based on my ship schedule posted here.
Order Filling:
All orders are filled on a “first order received first
ship” basis. Items ordered cannot & will not be held
for any reason. My policy is if two thirds of your
order is in stock, it will be shipped, although my fill rate
is usually 100%. You will only be charged for the
items actually sent & your shipping charge will be reduced
to reflect actual ship weight. I do not backorder
items.
How Your
Order Is Packed:
All animals (fish, corals & inverts) are carefully
collected & placed in special duty 2ml ship bags sized for
their health, not how little water I can get by with.
They are packed to travel comfortably 48 hours or more,
although most often will arrive in less than 24 hours of
being packed. My bags are filled with reef
system water the animals was collected from & and pure
oxygen is added to the fish bags before being closed.
Heat or cold packs are used to maintain a healthy
temperature as seasons dictate.
*Live
Arrival Guarantee:
Live arrival is guaranteed!
My fish, corals & inverts are the healthiest you can buy.
The fish are inspected & pre-determined healthy & eating
before even offering it for sale on-line. Upon packing
your order I inspect each item again and only ship animals
that I know are 100% ready to go!
*Note:
I'm not responsible for FedEx Service Failures. Though
this rarely happens, understand FedEx does not cover
livestock damages/losses. I will however, refund any
monies refunded to me by FedEx, i.e. ship charges etc.
This amount will be a credit against your next order.
ANY credit issued for ANY reason MUST be used within 6
months of being issued. |